Troubleshooting
My email does not work
If you experience one of the following symptoms, the checks below may help you identify the problem.
- Your mail application reports an authentication or mail server host error.
- Sending a test message in Outlook or Outlook Express fails.
I am unable to send mail
For outgoing mail, use the same server as your incoming mail server: mail.yourdomain.com, with SMTP port 587. Replace the example domain with your own domain name.
Check your account settings
Confirm that your email address, password and mail server details match the settings for your Horizon Hosting account.
View system configuration settings